Terms of Service

1. About Sculptr AI

Sculptr AI ("Company," "we," "us," or "our") is an AI voice agent agency that installs and manages automated AI voice systems for businesses. Our services include AI inbound receptionists, lead reactivation systems, and speed-to-lead automation solutions.

These Terms govern your use of our website at sculptrai.com and any services we provide to you under a separate service agreement or statement of work.

2. Services

Sculptr AI provides the following core services:

• AI Inbound Receptionist — An AI voice agent that handles inbound calls, books appointments, and answers queries on behalf of your business 24/7.
• Lead Reactivation — An automated system that contacts dormant leads in your CRM via voice, SMS, or email to re-engage and book appointments.
• Speed-to-Lead System — An automated voice agent that calls back new leads within minutes of opt-in to qualify and book them immediately.

The specific scope, deliverables, timeline, and pricing for each engagement are defined in a separate Statement of Work or Service Agreement entered into between Sculptr AI and the client.

3. Client Responsibilities

As a client, you agree to:

• Provide accurate business information, CRM access, and any materials required to build and configure your AI system.
• Ensure that all contacts in any list provided to us have opted in to receive communications in compliance with applicable laws including TCPA, CAN-SPAM, and GDPR where applicable.
• Obtain all necessary consents from your customers before deploying AI voice or SMS communications on their behalf.
• Use our services only for lawful purposes and in compliance with all applicable laws and regulations.
• Not use our services to contact individuals who have opted out or requested no further contact.

4. SMS and Voice Compliance

Our services involve automated voice calls and SMS messaging. By using these services, you acknowledge and agree that:

• You are solely responsible for ensuring your use of voice and SMS communications complies with the Telephone Consumer Protection Act (TCPA), A2P 10DLC regulations, and all other applicable telecommunications laws.
• You will only deploy automated communications to individuals who have provided express written consent where required by law.
• You will maintain opt-out records and honour opt-out requests immediately.
• Sculptr AI is not liable for any fines, penalties, or claims arising from your failure to comply with applicable communications laws.

5. Payment Terms

Payment terms are specified in your individual service agreement. Generally:

• Setup fees are due prior to or at the commencement of build work.
• Monthly retainer fees are billed in advance on a recurring basis.
• Performance-based fees (where applicable) are invoiced monthly based on agreed metrics.
• All fees are non-refundable once work has commenced unless otherwise stated in writing.
• Late payments may result in suspension of services after 14 days of non-payment.

6. Intellectual Property

Upon full payment of all fees, you own the final AI system configurations and workflows built specifically for your business. Sculptr AI retains ownership of all underlying methodologies, templates, frameworks, and proprietary processes used to build your system. We reserve the right to use anonymised, aggregated data from our work to improve our services.

7. Confidentiality

Both parties agree to keep confidential any proprietary business information shared during the engagement. This includes but is not limited to customer lists, CRM data, business processes, and pricing arrangements. This obligation survives termination of the service agreement.

8. Limitation of Liability

To the fullest extent permitted by law, Sculptr AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of profits, loss of data, or business interruption, arising out of or related to your use of our services.

Our total aggregate liability to you for any claims arising from our services shall not exceed the total fees paid by you to Sculptr AI in the three months preceding the claim.

9. Disclaimers

Our services are provided "as is" and "as available." We do not warrant that our AI systems will be error-free, uninterrupted, or that specific results (such as revenue increases or booking rates) will be achieved. AI voice technology is subject to third-party platform limitations outside our control.

Any revenue projections or ROI estimates provided during our sales process are illustrative only and not guarantees of performance.

10. Termination

Either party may terminate the service agreement with 30 days' written notice. Upon termination:

• All outstanding fees become immediately due and payable.
• We will provide you with your system configurations in a reasonable format within 14 days.
• Both parties will return or destroy the other party's confidential information.

We reserve the right to terminate immediately for material breach, including non-payment or use of our services for unlawful purposes.

11. Governing Law

These Terms are governed by and construed in accordance with applicable law. Any disputes arising from these Terms or our services shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration.

12. Changes to These Terms

We may update these Terms from time to time. We will notify existing clients of material changes via email. Continued use of our services after changes constitutes acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms, please contact us: